Privacy Policy

Cocoa Brown Ltd ACN *********** (“Cocoa Brown”) takes your privacy seriously because we know that you do. This Privacy Policy (“Policy”) describes how we collect and use personal information. This Policy does not apply to the practices of companies that we do not own or control, to persons we do not employ, or to websites we do not own or operate.

COOKIES 

Cookies aren’t just for eating. Cookies are alphanumeric identifiers that make it possible for us to recognise your browser when you visit Cocoa Brown Ltd. By using cookies, we can personalise your return visit and save you time during checkout. However, in order to enjoy the benefits of being a registered user, your browser must be set to accept cookies so they are not used unless you have a setting for them.

SHARING AND DISCLOSURE OF INFORMATION

Cocoa Brown does not sell personal information to others. Cocoa Brown may, however, share or disclose information you provide us to other companies and people under the following circumstances or where permitted or required by law:

Agents and Service Providers
We may from time to time employ or contract with other companies and individuals to perform functions on our behalf e.g. running an event or competition, mailouts. They only have access to such personal information as is needed to perform their functions, and may not use any of this information for other purposes.

Business Transfers

As we continue to develop our business, we might sell or buy assets. In such transactions, the personal information we hold is one of the transferred business assets.

LINKS

Our site may contain links to other websites operated by third parties. The privacy policies at these other sites may be different from this Policy. Those websites’ privacy policies will govern the use of information you provide to them. You should review the privacy policy and terms and conditions of use of those websites when you visit them. We are not responsible for the content or operation of those websites or for any products, services or information contained in them or offered by them.

STORAGE AND SECURITY

We place a high priority on the security of personal information. We take reasonable steps to protect this information from misuse, interference and loss, and from unauthorised access, modification or disclosure.
Our site is secured by QuickSSL this utilizes128-bit SSL certificates thereby offering a very high level of encryption for security. This means you can rest assured that communications between your browser and our site’s web servers are private and secure. However, as the transmission of data over the internet is not totally secure, we cannot guarantee the security of your data during transmission.

If you have access to parts of our website that are protected by a password, your personal information may be accessible by any person that has your password. You must ensure that your password is kept secret and not disclosed to anyone else. We are not responsible for any loss or damage that you suffer by any unauthorised access to your personal information that has been caused or contributed to by you disclosing, or being careless with, your password.
All personal information held by us is kept on a secure server and protected by firewall security systems. We may also hold your personal information in hard copy files which are only accessible by our personnel.
When you communicate with us through social media services, the social network provider and it partners may collect and hold your personal information overseas.

ACCESS TO INFORMATION

If you want to know what personal information we hold about you, you can request access to your record. If you think that your personal information is inaccurate, you should let us know and we will take such steps as are reasonable in the circumstances to correct the information to ensure that, having regard to the purpose for which it is held, it is accurate, complete, up-to-date, relevant and not misleading.

COMPLAINTS ABOUT BREACHES OF PRIVACY 

If you are not satisfied with the way in which we handle your enquiry or complaint, please don’t hesitate to contact us at info@cocoabrown.com.au